Privacy Policy
Last updated: May 13, 2026 (Version 2.2)
Developer Information
Syntec Solutions Ltd is the developer and publisher of the mobile applications listed below. Syntec Solutions Ltd owns and operates the following websites:
- theSanjo.com – Android app distribution and developer portal
- ScoreBeam.app – ScoreBeam product website
- syntec.solutions – Corporate website of Syntec Solutions Ltd, where this Privacy Policy is hosted
Applications published on Google Play by Syntec Solutions Ltd are developed and maintained by Syntec Solutions Ltd.
This Privacy Policy applies to the following mobile applications:
- Cricket Stadium Fan App
- Cricket Umpire Helper & Scorer
- CubeSprint – Rubiks Cube Timer
- FPL SideLeagues
- ScoreBeam: Live Scoreboard
- SideSweep
This policy explains how user data is collected, used, and protected when using these applications and related services. This list may be updated as new applications are published by Syntec Solutions Ltd.
Your privacy is important to us. It is Syntec Solutions' policy to respect your privacy regarding any information we may collect from you across our website, syntec.solutions, and other sites we own and operate.
SideSweep Mobile App
SideSweep is a mobile app developed by Syntec Solutions Ltd that allows users to create group sweep draws and prediction leagues for sports tournaments.
SideSweep uses the following Firebase services:
- Firebase Authentication — supports Google Sign-In and anonymous (guest) accounts. Authentication identifiers (Firebase user ID, Google account email and display name where provided via Google Sign-In) are managed by Google Firebase. We do not store Google passwords.
- Cloud Firestore — stores your user profile (display name), groups you own or are a member of, prediction answers, standings, rewards, and notification records.
- Firebase Cloud Functions — used to process question settlement, scoring, and account deletion on the server side.
- Firebase Cloud Messaging (FCM) — your device push token is stored to send you group notifications. It is removed immediately when you delete your account.
- Firebase Analytics — collects app usage events and basic device and app information to help us understand how the app is used and improve reliability and usability. We do not use this data for advertising or to sell user data.
- Firebase Crashlytics — collects crash reports, diagnostic information, device and app state, and error logs to help us identify and fix faults.
SideSweep contains no advertisements. We do not sell user data or use user data for advertising. SideSweep uses Firebase services, including Firebase Analytics and Crashlytics, for authentication, storage, notifications, app diagnostics, and service improvement.
If premium features are purchased, payment is processed by Google Play or the Apple App Store. Syntec Solutions Ltd does not receive or store your full payment card details. We may receive purchase status or entitlement information needed to unlock premium features.
Account deletion
SideSweep users can delete their account from within the app by going to Profile → Delete Account.
Users may also request account and data deletion by emailing uk@thesyntecsolution.com with the subject "SideSweep account deletion request", or by visiting syntec.solutions/account-deletion.
When an account is deleted, we delete the Firebase Auth account, user profile, owned groups, predictions, rewards, notifications, and push notification token, except where we are required to retain limited information for legal, security, or accounting purposes.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.
- Personal Data: Name, email address, postal address, phone number, and other similar contact data.
- Authentication identifiers: For web account features, login credentials (hashed; we never store plain-text passwords). For mobile apps using Firebase Authentication (such as SideSweep), authentication is managed by Google Firebase and identifiers such as Firebase user ID and Google account email or display name where provided. We do not store Google passwords.
- Usage Data: Information about how you use our website, products, and services.
2. How We Use Your Information
We use the information we collect or receive:
- To Facilitate Account Creation and Logon: Create and manage your account.
- To Send Administrative Information: Business communications, such as notices about changes to our policies or terms.
- To Protect Our Services: For security purposes, such as fraud prevention and protecting against unauthorized access.
- To Enforce Our Terms, Conditions, and Policies: Ensure compliance with our policies and terms.
- To Respond to Legal Requests: Comply with lawful requests and legal processes.
- To Fulfill and Manage Your Orders: Process your transactions and manage your orders.
- To Provide and Deliver Products and Services: Supply you with the requested products and services.
- To Improve Our Website: Analyze usage patterns and enhance user experience.
- To Communicate with You: Provide customer support and respond to your inquiries.
- To Send You Marketing and Promotional Communications: With your consent, send newsletters and updates.
- To Protect Our Brand: Monitor and enforce our intellectual property rights.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests.
- Protection of Rights: To protect the rights, property, or safety of Syntec Solutions, our users, or others.
We do not sell, trade, or rent your personal information to others for marketing purposes.
4. Lawful Basis for Processing (UK GDPR)
Where UK GDPR applies, we process your personal data on the following lawful bases:
- Contract / Service Delivery: Processing necessary to provide the services you have requested, including account management, app functionality, and support.
- Legitimate Interests: Processing for fraud prevention, security, abuse detection, service improvement, analytics, and crash diagnostics, where these interests are not overridden by your rights.
- Legal Obligation: Processing required to comply with applicable law, regulation, or lawful authority requests.
- Consent: Where you have given explicit consent, such as for optional analytics cookies on our website or push notifications in our apps. You may withdraw consent at any time.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of any inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request limitation of processing your personal data.
- Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to processing your personal data for specific purposes.
- Rights Related to Automated Decision Making and Profiling: Safeguard your rights in relation to automated decision-making processes.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: uk@thesyntecsolution.com
- By visiting our website: www.syntec.solutions
- By phone: +44 7520 642148
If you are located in the UK and are not satisfied with our response, you have the right to make a complaint to the Information Commissioner’s Office (ICO):
- Website: ico.org.uk
- Helpline: 0303 123 1113
Syntec Solutions Ltd is a company registered in England and Wales (Company No. 09153957). See also our Terms of Service.